First of all, you must have to know about PIN & PUK. The PIN is a personal identification number and PUK Personal unblock key. The PUK is an 8-digit code that is used to unblock you after entering 3 times the wrong PIN.
You can find the Zong PUK Code which is given on the card that holds the sim card. If you entered 10 times wrong PUK code your sim will be permanently blocked.
How to Unlock the PUK?
If you want to unblock your sim you must know the PUK code.PUK code is given in the back of the sim jacket. There are some following methods to unblock your sim which are given below:
- SMS Method
- Helpline Method
Zong PUK Code unlocks by SMS
Send SMS <PUK> <Zong Number whose PUK Code unlocked> to 308 from another Zong number.
For Example: PUK 031xxxxxxx & send to 308.
You will receive PUK code details.
Helpline Method to reset PIN/PUK code
- First of all call at Zong helpline 310
- Zong customer care representative will ask for your personal information for verification.
- On successful verification, a Zong care representative will provide you Zong PUK Code details.